Airtel India — For last 2 days online service is down, rechanged intyernet pack but that not activated

Address:	Paschim Medinipur, West Bengal, 721101
Website:	www.airtel.in/personal/internet

With a deep dissatisfaction and frustration I am lodging this complain against Airtel India internet online recharge system. 2 days back I recharged my airtel mob [[protected]] with 3G pack, and deduct money from my account. But recharge didn't happen although I received success screen, and I am not able to use my internet. And they says "It's smart phone network".. all BS. Also I am not able to check as it's shows service not available temporarily. They are not at all care about the customer. I face similar issue 2 months back also.