[Resolved]  Airtel India — Issue not solved from last 2 months... And charges taken unusually

Address:Thane, Maharashtra, 421308
Website:www.airtel.in/airtelpresence

As i have given complaint in airtel regarding network issue on 25.05.2016.
They have have given me plan of rs.399 - in which 630 min + 200 min + 1gb data 4g.
But the said plan was not getting used 30% also, due to non-availability of network. So i placed a complaint in airtel helpline with reference no. 69509115.
Two times the engineer has visited at my location, after getting visit they told me "not to worry, will solve in 2 days" but the problem was not solve yet.

O i requested airtel call num [protected] on 23.05.2016, that i am paying more than i am using, because no use of data and given free mins in my bill plan due to non-availability of network. They told me you will get refund if you not use data.
Now, i have got the bill for the month of june 2016 in which they have not reversed the value as they have committed.
Today, again i have talk with airtel executive ms. Anjali gandona., she told me i can't help in this issue. I also aware her that i will placed complaint in consumer complaint. She replied that"apko jo karna he woh karlo"
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Sep 1, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2016
Airtel Customer Care's response
Dear Ms. Tare,

This is with reference to your post dated 28 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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