Airtel India — Provided less mobile data then committed | |||
Hello sir/mam, I am airtel prepaid user .my sim card no [protected].i received a massage from airtel as usual about extra mobile data offer. Massage claim that if i will recharge with 295, i got 4gb 3g data imstead of 2gb 3g data. I got this message on 8-9-2015. I recharged my mobile with 295 from retailer. But i got only 2gb data. I called to customer care representative, they told that airtel not providing this offer. I request to consumercompaints.in to look over this matter. I attached the message screen shots with this complain Thank you Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 9th September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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