[Resolved]  Airtel India — Unwated AR-BLALRT SMSes not unsubscribed !! .. FRUSTRATING

Address:Jaipur, Rajasthan

MY MOBILE NO IS [protected]. AND I HAD NOT REGISTERED FOR GETTING AR-BLALRT SMS SERVICE BUT FOR THE LAST FEW WEEKS I AM BEING CHARGED UNNECESSARILY I HAD LOST MY PREPAID MONEY ON THESE SMES. Also called Customer care a week back, but these unwanted SMSEs are STILL coming. I JUST WANT AIRTEL TO STOP THIS SERVICE AD-BLALRT AT ANY COST AND DON'T TROUBLE CUSTOMERS LIKE THIS. PLEASE END THIS SERVICE IMMEDIATELY.
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May 12, 2017
Complaint marked as Resolved 
Verified Support
Dec 16, 2013
Airtel Customer Care's response
Namaste Manish,

This is with reference to your post dated 14 December 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Apr 26, 2014
Updated by manishji1107
Dear Mr. Saurav Ahlawat,

No resolution details have been shared with till now for the SMS problem raised as of 25 Dec'13.

As of 25 Dec'13 I am still getting the same SMSes TWICE A DAY as if nothing has happened despite efforts from you side.

PLEASE LOOK INTO THIS SERIOUSLY AND KINDLY RESOLVED ASAP.

Regards,
Manish
Complaint comments 

Comments

Namaste Manish,

This is with reference to your post dated 14 December 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Mr. Saurav Ahlawat,

No resolution details have been shared with till now for the SMS problem raised as of 25 Dec'13.

As of 25 Dec'13 I am still getting the same SMSes as if nothing has happened despite efforts from you side.

PLEASE LOOK INTO THIS SERIOUSLY AND KINDLY RESOLVED ASAP.

Regards,
Manish

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