Airtel — inflated bill for [protected]

Address:

Ghaziabad, Uttar Pradesh, 201014

I notified customer care about inflated charges as soon as i noted on airtel app that unbilled amount has crossed my credit limit of rs1400/_. And that my usage is not that much. I asked customer care to find out the reason of inflated billing. But i was told to wait till the end of cycle. I shared my fear that till the end of cycle the bill will accrue much more and my usage is not that much. The bill raised upto 5800/_till the end of cycle. No bill was sent to me by email or post. I had deactivated the app due to some problem in mobile handset. I switched service provider as i found the attitude of customer care very callous. I had infirmed them about the bill running into huge amount and much above my usage, just 5 days into the new cycle, still they didnot take any action.
[protected]