Airtel — installation fee thief

Address:

560102

I had applied for airtel broadband in bangalore. Immediately i got a call from their sales call center and they said broadband is available in my area and someone from airtel will visit. A person came and collected installation fee of 1000 rs. And documents from me. He told me that installation team will come next day and install the connection with modem and wires.

No one came for a week so i started calling their call center and then they told me that connection is not available in my area. I asked for refund an they said i would get it in 7 days. No refund came so i called and they said if i give them bank details they will process it online and transfer the money. I provided that and still nothing.

Even when you escalate the matter to their nodal or appellate teams they repeat the same process and just keep transferring your call from on guy to the next. I have sent them more than 30 emails and called them more than 50 times but nothing gets resolved.

They will just give you some # account or complaint number and nothing will get done. They will ask you to provide documents and prove that you have paid them.

Its been more than 6 months i havent seen my money.

They cant compete with other companies so airtel has started a new business of scamming people. Do not trust this company with your money.