[Resolved]  Airtel — Installation issue/ Refund,

Address:

Panchmahal, Gujarat, 382721

R/sir, Please refer to the subject mentioned that I Ajay Arora Order a new Airtel Dth connection as on[protected] by online. I selected the package Value Prime Pack HD @ Rs. 1590 at the time of bokking but i received the message for Package: Sport Pack HD. My connection is still not activated even after close followup with your customer care team, retail Kalol dealer (Mr. Kunal Pathak). Every time, for simple query, your customer care team put call on hold for 20-30 minutes. I have logged the complaint also. As per SLA your team was suppose contact me with 2 hours but i am still awaiting for call from your side. I have paid 1590.00 Rs..But any reason the Airtel Dth connection not to be done at my home.So I canceled Airtel Dth Connection and refund the complete money in my account on priority. Airtel DTH is the worstest customer care i ever approached in my life. i paid for my new DTH connection 8 days back.. so far no communication from AIRTEL and i called around 30-40 calls.. but every time they tell they will transfer to somebody and will disconnect the call. frustrated with this people. i can give -100000 stars for airtel DTH. I'm planning to go to consumer court and sue the airtel company. Your Faithfully Ajay Arora [protected]