Airtel — Installation Of Airtel Fiber pending for 15+ days

Address:

B-21,Birla Colony,Phulwarisharif,Patna

I paid the complete amount of Rs.2829 on 04/06/2021 .I was promised that the connection will be installed within 72 hours but instead of this whenever I try to contact Airtel Customer Care they put me on Hold for long duration and tell me to wait for 24 hours without even looking into the matter and they don't even revert back to me with any updates .The company is daily installing new connections in my area and even one flat in my own building has an Airtel connection so there is not even the problem of reach. I am currently pursuing my BTech degree and my studies are getting hampered and I couldn't participate in my internship .I am facing complete mental breakdown because my career is going downhill since I can't participate in any activity because of poor network connection and Airtel has cheated me by taking my money and not providing me service as promised. Please look into this matter.