Airtel — insurance claim made as joke | |||
My brother accidentally dropped phone and his phone screen broke. Answer from airtel secure team was this is “Negligence”. I am going crazy thinking how come dropping phone is not an accident? What constitutes accident then? Why create an insurance service when you cannot fulfill it ? You guys claim big things, we fix even in case of liquid damage. This is all marketing gimmicks. Reality is you guys are making people fool. Rejection claim is Negligence. You think people break there phones with their own will ? I have not seen someone do it. This is utter nonsense. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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