Airtel — international roaming auto activated and barred the contact no.

Address:	560036
Website:	Billing issue

Dear concern,

I have been to srilanka & nepal in multiple journies. Before going only enquired with airtel executive about the international roaming activation & packages, executive clearly confirmed if i recharge with rs.145 inr. Then only roaming will get activated. But, i felt it was costly and instad of roaming activation i choose international plan on my prepaid no for roaming. During my visit to srilanka from feb'2018 to may'2018 there were no issues. But, airtel had activated international roaming on my post paid no. Without my knowledge either in any mode of prior communication (Call, message, sms or email) to me and claiming that had used internet only 24th, 29th & 30th of aug'2018". It is impossible as i do not know why do actvated the internet without my request, moreover i have fullfledged internet at my office & hotels where i worked and stayed respectively. I'm not willing to pay that amount as it is not my problem and not used any services of airtel during any abroad visit. Hence, i need full waiver of the billed amount and also airtel barred my mobile no. Even after paying my monthly rentals. It is not kind of business.
Hope you will understand my issue and do me needful retaining my services. On my mobile

[protected] - barred no
[protected] - prepaid no currently in international roaming
[protected] - local no to contact.

Regards
Praneel ravilla.