Airtel — international roaming - billing issue

Airtel international roaming

I had activated international roaming before my travel to singapore and us. I got a confirmation sms from airtel stating that international roaming is activated.

In between my travel to the us, i observed a whopping rs 82k bill!!!.. Airtel service personnel told me that some issue with international roaming even though i had activated my international roaming.
I had to escalate their billing issue to 121, then to the nodal officer... Each department took more than 3-4 working days. Then, finally, i took this complaint to appellate authority... It took some 3-4 days again to get this resolved.

Now, again this month i got a bill of around rs 5k. I was informed by customer service personnel that it was due to international roaming. Every month this is going to be a practice to fight with these people for a mistake with their billing system.

This is a warning to other customers before activating international roaming with airtel. Beware!!!