[Resolved] Airtel — International roaming for China not work | |||
I activated international roaming for 1 month for china paying 3999. Transaction i'd[protected]. I am not able to make any outgoing calls. I am in china and desperately need internet connection. Followed all instructions given by air tel customer care. Sti'll not working. Internet is very urgently required for map. Contacted their helpline no. They are not responding Was this information helpful? | |||
Aug 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 29, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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