[Resolved] Airtel — International roaming not activated for thailand | |||||
To airtel, I deepika khandelwal having a recharge for international roaming for thailand of rs.1198/- around 3 pm in afternoon on[protected] after talking to your customer care exexutive and from your online site i have made my transaction via net banking n my transaction id is[protected]. And you have gave some another plan and make me fool of it.. And right now no recharge has been taken off. I am right now pissed off with your services. And see if you and your company not taking the right step. I will sue you for sure. Call me my no. Is [protected] Thank & regards Deepika khandelwal [protected] Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 18, 2017 Airtel Customer Care's response Dear Ms. Khandelwal, This is with reference to your post, dated 13 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 20, 2017 Airtel Customer Care's response Dear Ms. Khandelwal, This is with reference to your post dated 13 April 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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