Airtel — international sms charges

manzunath.k

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560079

I have been charged for international sms charges on my postpaid bill for 99*39. I did not send these sms.

I had been charged around 160rs for sms from the period from 1st april till 12th april 2018.

Customer care says its valid charges since some setting is on in your iphone. They why there are no charges post 11th april 2018. And they claim that those settings should be changed. Howcome a iphone setting will send international sms without my consent to unknown number?

Are you guys cheating us indirectly?

Regards,
Manjunath k

+2 photos

Was this information helpful?

No (0)

Yes (0)

Airtel customer support has been notified about the posted complaint.