[Resolved] Airtel — Internet 4G Not working since weeks | |||
Hi Its Ashutosh, new victim of Airtel and its fraud customer services. Its my 6th experience with Airtel customer care team. And this time it is for Airtel 4G connection. I am having Airtel 4G device since last few months. Connection was running fine and smooth for some time and one day Internet connection stopped working. I called customer care on 25th Jan 2014 and asked for resolution. After 7th attempt of resetting my device. Finally they said we will escalate issue to high level. After two days they said, its device problem and person will contact you for the same. It’s been 10 days since then and nobody ever contacted me regarding this. They closed my support request 3 times saying, "they tried calling me. I could not pick up. So closing ticket." I have called them 37 different times but still no result. This is company being run by goons and liars, who have absolute no command over their services. Before that I has problem with installing my digital TV, for which they took more than 2 months to install connection. Ashutosh Airtel 4G Number: [protected] Was this information helpful? | |||
Jan 17, 2017 Complaint marked as Resolved Verified Support Feb 04, 2014 Airtel Customer Care's response Dear Mr. Dixit, This is with reference to your post dated 04 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 04 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33