Airtel — internet 4g speed issue

Address:

Meerut, Uttar Pradesh, 250401

I have been using airtel since long back and now since months i m not getting the required 4g speed at my location. If the provider can't give the desired 4g speed at a particular location then why they are advertising the plans of the particular. Its really frustrating when you pay the amount and you don't get the services u are being promised. And when you call the customer care people they always have a same reply that they are upgrading at our location. If you know its under upgradation then why are you running advertisement already about it??

On facebook they get 100's of complaints daily, they are looting the public, why no one is taking action against them??