[Resolved] Airtel — Internet and response of customer care excutive

Deependra SinGh KhanGarot

from Ghatal, West Bengal

Address:

785635

My no is [protected] my best offer was 149 rps main 4gb 3g/4g net for 28 days
i have done the the recharge on 17/1/17 at 03:10 pm but i i was only getting 2g speed when i made a call to customer care MS Ritu Devi attended my call and i gave her all the details . my phone is 4g and i was using aitel 3G services on the same address few months back. but when i asked her why i am not getting 3G speed she was unable to tell me. Even when i asked her weather my complain has been raised she said yes but when i asked her for complain no she said we dont provide any complain no actually we dont have any when i wanted to forward my call to seniors she deliberately disconnected my call.
No [protected]
Phone - ASUS MAX
Location ASSAM Jorhat, p.o nakachari 785635

Was this information helpful?

No (0)

Yes (0)

Feb 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 17 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd