[Resolved] Airtel — Internet and telecom services | |||
I have been facing issues with airtel broadband, landline and mobile services with no resolution to it in-spite of multiple calls, emails and escalations to their nodal and appellate officers. They charge for 3g and 4g but i get 2g in most of the places in bangalore with frequent call drops and network issues. They charge me for 16mbps connection but the max speed i have got is 12mbps and sometime even 3-4 mbps which is really very frustrating. Was this information helpful? | |||
Aug 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 06, 2016 Airtel Customer Care's response Dear Mr. Agrahari, This is with reference to your post dated 5 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 09, 2016 Airtel Customer Care's response Dear Mr. Agrahari, This is with reference to your post dated 5 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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