Airtel Internet — Bill generation even after requesting for stopping of services

Address:

Pune, Maharashtra, 411058

I was using Airtel postpaid 3g dongle plan with cell no [protected] with account no [protected]. I had sent an email to [protected]@airtel.com for disconnection of services on 18 May 2015. I had also called to customer care and requested for cancellation of service. I was asked to write a email to [protected]@airtel.com, which I had done in advance. I have paid all bills prior to cancellation of services and the bill for the last cycle also.But still the services are not cancelled and monthly bill is generated with amount overdue (Rs.4488.58). I have requested them to stop the service and way-off the amount as I have not used the service and any data usage from June 2015. Also I had refused to the offer of postpaid to prepaid conversion of above no. Still Airtel says that i have accepted the offer and forcefully continuing the service for which I am not ready and already refused. I have all bill evidences and transaction numbers as below. 1. 2-Mar-2015 to 1-Apr-2015 amount 955.06 Trans ID[protected], Apr 19 2015 2. bill paid for 02-Apr-2015 to 01-May-2015 amount 955.06 Trans ID[protected], May 18 2015 3. Email sent for cancellation of services on Mon, May 18, 2015 at 9:36 AM. 4. bill paid for 02-May-2015 to 01-Jun-2015 amount 969.00 with Transaction ID[protected] on June 11 2015. 5. I have paid all dues and assuming the services are stopped. But still I am forced to pay the bill amount(Rs.4488.58)for services that I have not used from June 2015. Please help