Airtel — internet connection suddenly stopped by airtel

shiba alam

from Indore, Madhya Pradesh

Address:

Kolkata, West Bengal

I am from Kolkata and having Airtel connection on my phonephone with 3g internet service. On 24.04.2015 airtel suddenly stopped my internet services and ssince then till today 13.05/2015 they have not resumed the service. I have gone almost everyday to the customer care service department and call 6times the executives and always they hung me up saying pproblem will get resolve in24hrshrs. AAnd now I am frustrated as they wasted my hours and with no result. The funny thing is that even the technical people cannot resolve this problem. I need help as they have been ththe worst service provider. And now nobody is looking in this problem even after my numerous complain.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Alam,
This is with reference to your post dated 12 May 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Alam,

This is with reference to your post dated 12 May 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd