[Resolved] Airtel — Internet connectivity

nikhil bharadwaj

from Heggadadevankote, Karnataka

Address:

560076

This is an incident happend right now. Me being an Airtel pospaid customer from past 1.5years, i had an issue raised to the Airtel Customer care a 5mins back. My interenet data was getting just blank at a time from 2.am to 4. am every day from past 1 week. The person who attented my call named "VASNIK SIDHARTH" advised me that Airtel dosent have 3G or 4G in my address location n i should be trying for a different connection. I was extremly shocked with the response i got from the representative of India's best network. Friends, i request you to please help me to react to this pathetic service who claim to be the best in indudtry.

Was this information helpful?

No (0)

Yes (0)

Jun 6, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

Airtel Customer Care's response Dear Mr. Bharadwaj,

This is with reference to your post, dated 04 May 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd