[Resolved] Airtel — Internet data fraud | |||||
Recently i have complained about internet data fraud. They have not solved it so far. Please solve it as soon as possible, the complaint is as follows... Company gave me offer on mobile no.[protected], 70 gb data in rs 244. Than i recharged this offer. They told me it will work in my 3 g handset. But isn't. I complained this to company but company not give any typ of respond. I asked - why u give me wrong information? Then they drop my call . I requested my complain to airtel customer care. Now they said this offer is in 3 g handset.. It work only 4 g So pls resolve this problem as soon as possible... Thank you Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 22, 2017 Airtel Customer Care's response Dear Dinesh, This is with reference to your post, dated 21 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 23, 2017 Airtel Customer Care's response Dear Dinesh, This is with reference to your post dated 21 April 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
2 Comments | |||||
Comments
I had done a recharge of 349 which give me 2gb data a day for 28 days . The plans was working fine until the 24th day they gave me 700mb and they gave said that i have used all of my 2gb data . I tracked my own data in my app and it said 700 mb . But then I recharged again with 2.5gb data daily . They didn’t give me 2.5gb data day they gave me 345mb and said that i used all of my data . They are really taking us for granted.
Reply
There 3 months pack in airtel packs and most of time i bought that pack but there one horrible problem in there .
First month of recharge is great network great perfect speed then 2 month 1G speed slow browsing with worst for Android gaming
If you download any file it will be 2kb/s
14kb/s 24kb/s 0kb/s (0 0 0 0 ... ○○).
Then 3 month I try to use all data that waste everyday because of slow speed.
I stared downloading movie then I realised there only 700mb per day but I waste lots of hours
I thought its my device so put sim in my device but still so poor. I check my device many it perfectly fine I used wifi and properly work.
Then I losed hope
OK now please
Let me cry
First month of recharge is great network great perfect speed then 2 month 1G speed slow browsing with worst for Android gaming
If you download any file it will be 2kb/s
14kb/s 24kb/s 0kb/s (0 0 0 0 ... ○○).
Then 3 month I try to use all data that waste everyday because of slow speed.
I stared downloading movie then I realised there only 700mb per day but I waste lots of hours
I thought its my device so put sim in my device but still so poor. I check my device many it perfectly fine I used wifi and properly work.
Then I losed hope
OK now please
Let me cry
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