Airtel — Internet is not working on my prepaid mobile no [protected]

Address:Kullu, Himachal Pradesh

I have recharged my mobile with Rs 249 for 3G pack for 28days and internet remain in use for few hours then it stops. I have called to customer care on 26th Dec and it again works for few minutes and again stops. Again I have called to customer care executives again they told me to switch off my mobile and restart it it will start functioning and again same thing happened internet worked for few minutes and again it stops working. Today I have called customer care executives for same problem and Miss sunita told me that the problem will solve in 48 hours and I have told to speak me some one senior and she said that it is not possible, I again called the customer care and Miss Neha picked the phone and same think repeated and she said it wil take 48 hours and when I said to her to talk with some senior She transferred the cal to Miss Sunita and again and again they repeated it twicely and transferred the call to each other and try to make me fool and when I forced to talked to someone senior they transferred the call to someone and he assured me again that first I switched off my mobile and then after turned on it wil start working but it is sorry to say that it was only to make me fool. Now it I am not able to use internet facility since last five days and no one from airtel is bothering. R . K . Gupta [protected]
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information