Airtel — Internet issue not resolved

anuj256

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

My internet is not working from Sep 2, 2015. I have registered a complaint also on the same day. They told that it will be resolved by 4 Sep, 2015. But it is not. Daily i need to take follow up about my complaint they say that it will be resolved by TODAY. But their 'today 'never appears. Its really very frustrating for us. My question is if am not using internet connection from past 10 days then why should I pay the bill . Who will give me the compensation for that. They did not show any interest. Fixed lanline no :[protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Anuj,

This is with reference to your post dated 11th September 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Umesh Arora
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com

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