[Resolved]  Airtel — Internet speed issue 4G

Address:New Delhi, Delhi, 110014
Website:www.airtel.in/forme/home/needhelp?captcha=Please%20enter%20correct%20captcha&h_serviceType=am0jI

I am using the airtel 4G but from last 2weeks I am not getting speed like 4G even the network of 4G & 3G are not coming at all and also if they do come the internet m speed remain the same like 2G.
I am really fed up with the services which airtel is providing to me and also no brst offers on my sim.
Even though it took 1/2an hrs to file this complain because of internet speed.
I think 2G is better then this its looks like I am fool who is wasting 1000every month in internet recharge without proper speed.
And also in the screenshot you can see signal is coming for the 3G not 4 and also 0kbps speed is coming.
I am fed up with this, this is not tolerable at all.
Also no Best offers is showing from last 6MONTHS OFFERS ARE SAME FOR ME.
+2 photos
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Jan 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Dec 13, 2016
Updated by Durgesh Raghav
Dear Akanksha,
I have not received any call from you, you were supposed to call me regarding this as I am valued customer to you.
And I want the exact date when will be issue get handle.
Expecting prompt and positive REPLY from you.
Verified Support
Dec 19, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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