[Resolved] Airtel — Internet Speed not working as per product terms | |||||
Hi I've recharged with Rs.345/- internet+calls pack i.e. 1gb 3g/4g data per day. But from the very first day of its I've been struggling to connect with Internet ( uploading and downloading). No problems on same phone with other airtel sim. Internet stability breaks down for each 1-2 mins. I complained to airtel customer service. They assured me then. Bt It was a false assistants. After a lot of experiments with other multiple SIM and multiple phone settings I came to know that there is no problem with network and phone. And it seems to me that Airtel is cheating with customers specifically on rural areas in the name of technical faults or technical breakdown while they don't t intend to refund payments for unavailability or not to providing of their products. Finally I archives my opinion and complaints regarding this fact, well, It's too hard to explain prominently in English for me, hence finding no way to reveal this common issue I has to draw your kind attention to overcome the situation. Thanking you. sincerely Mr. Satyajit Kshetrapal ** Possible Evidents attached. Was this information helpful? | |||||
May 7, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 06, 2017 Airtel Customer Care's response Dear Mr. Kshetrapal, This is with reference to your post dated 01 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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