[Resolved]  Airtel — Internet Speed not working as per product terms

Address:713124
Website:airtel.in

Hi
I've recharged with Rs.345/- internet+calls pack i.e. 1gb 3g/4g data per day. But from the very first day of its I've been struggling to connect with Internet ( uploading and downloading). No problems on same phone with other airtel sim. Internet stability breaks down for each 1-2 mins. I complained to airtel customer service. They assured me then. Bt It was a false assistants. After a lot of experiments with other multiple SIM and multiple phone settings I came to know that there is no problem with network and phone. And it seems to me that Airtel is cheating with customers specifically on rural areas in the name of technical faults or technical breakdown while they don't t intend to refund payments for unavailability or not to providing of their products.
Finally I archives my opinion and complaints regarding this fact, well, It's too hard to explain prominently in English for me, hence finding no way to reveal this common issue I has to draw your kind attention to overcome the situation.
Thanking you.

sincerely
Mr. Satyajit Kshetrapal

** Possible Evidents attached.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Airtel Customer Care's response
Dear Mr. Kshetrapal,

This is with reference to your post dated 01 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54506
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information