[Resolved] Airtel — Internet surfing | |||
I had e-mailing every detail on the [protected]@in.airtel.com & every time a new e-mail gets generated, every time new person responds, so every time it is expected that you need to provide all the details, this is very frustrating, i have been struggling to ask you guys to provide what was committed on the plan & was having problem staring this month. You guys are working on these issues since 11th of August, & provided to complete the same by 16th of August, however today on 17th of August, i get the question that i was referring to the data card & not the mobile plan, this is very shocking, and how you guys are handling the customer. Actual complaint was for the data plan on mobile handset. appellate.[protected]@in.airtel.com - does not accept more than one e-mail, it just bounces back stating that the mailbox is full. My relationship number is [protected], is this going to get resolved in timely manner, how much time does it really take, so many back & forth on e-mail, doesn't care if customer gets pain, i am just horrified by the services provided by Airtel, this was never expected by Airtel. Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 22, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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you called the right number however i was in meeting & could not pickup, did called you, however you seem to be busy & didn't receive call back.
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