[Resolved] Airtel Internet — Unable to contact Cust care rep on IVR. | |||||
I have a messaging issue on my airtel prepaid connection and i have done a sms topup and now messages are not going.. its ok problems will come but there is no way to contact support exe on 121 or 198 or any other.. IVR has few instructions in which SMS related nothing is available.. i didnt expect something like this from AIRTEL... Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 8 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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