Airtel — Internet usage | |||
Dear Sir, I had logged my complain in Airtel with complain id 67215632 about my internet usage. On 12th Jan I had received massage from Airtel that I had consumed my all internet data. The same moment I checked my data use in 121 and it was showing that I have used only half of the my data limit. I have complained to airtel this regard and they confirmed me on mail that I have consumed my all data. I told many times to Airtel Representative that I have not consumed my internet limit but they refused to entertain. Even I asked the details where I have used my data but they didnt provide. After my bill period when I received my bill it was showing that there were almost 1 GB data remained. Due to Airtel service I had to face problem. Please look Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
This is with reference to your post dated 01 February.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 01 February.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 01 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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