[Resolved]  Airtel — Internet usage/balance deductions

Address:

Thane, Maharashtra, 401208

I'm complaining about Airtel's balance deduction policy. Today my acct was deducted by 109₹ and when called up to the Customer care they said it was for the data usage done by me whereas I already have an active data pack with valid timeline and data balance as well. This is not the first time that Airtel has done this and the CC Executives also said there will be no refund made for the same. I've been with Aritel for a long time and to be honest it has become PATHETIC with time! Been almost 4 months that I'm complaining about call drops and no network coverage in my area. The open network policy that Airtel showcases is just useless as its been 3 weeks that I've complained on the same customer care too. I hope making an official complain over here makes a difference and would be justice to a loyal customer. Thaknks!