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Airtel — Internet/broadband slow, calls lost

Address:192.168.131.42

Hi Team,

I have been facing network issue (call lost, internet browsing slow, downloading slow wtc.) since almost a year now. Earlier it used to be intermittently, but since 2-3 months network is way too bad. Already visited local kiosk : Kapadia Industrial Estate, Shop No 1 &2 Aadeshwar Arcade, Andheri - Kurla Rd, Chakala, Andheri East, Mumbai, Maharashtra 400093

I was asked to take the proof of same through G-Net track lite app. So shared the pics by personally visiting the store again, for the tracing done on 11th July 2023. Post that i did receive the call on same day to confirm that someone is working on this issue. After that there are no further updates. I have been trying on same no since 2-3 days, but no one is responding. Can someone please look into this issue as I believe if Airtel cant fix simple issue on 2g/3g/4g how will they support faster speed on 5g network.
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Airtel customer support has been notified about the posted complaint.
Mar 07, 2024
Updated by rikinshsrkb Can someone from Airtel act on this and fix the internet issue.
Complaint comments 
6 Comments

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Comments

Still the network is pathetic. Can someone come in to physically analyse the situation that I am facing.
I was told by the airtel kiosk executive that based on network images that I shared, there would be someone from Airtel to personally visit the problem faced.

Its been more then 2 weeks now.
Seems all airtel technical guys are busy on various other places.
Reply
Is any checking in this? Seems airtel not bothered abt their customers. Probably could be reason people moving out of airtel where 4g means 2g and 5g could mean 1g in terms of speed.
Reply
Can someone look into this issue. Sharing soon the Twitter, Facebook posts for the service that you have been providing where other operators 2g could also beat your 4g services.
Reply
Guys, good morning. Network is sleeping people. Wake up and try to fix this issue. Will distribute chocs on your behalf then. Hope you understand the network screenshots that I had shared.
Reply
Are you going to respond me and work upon the network issue?
Reply
It's been 4 months and still the same issue. Totally bad network, worst internet and still they claim we are on admission to go down till 0 complaints. Well well, firstly resolve the issue for each complaints else you might me first operator to reach a complaint count which jointly all operators would not reach to.
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