Airtel — Invalid IR Data Usage Charges

I have been an Airtel user for more than 10 years and suddenly I am being unreasonably charged for Mobile Data for the past 2 months. I stay in Singapore and I only use my mobile to access SMS for Netbanking.

I have never switched on the Mobile data but I getting charged everyday for the past 2 months.

I contacted Airtel support many times over the past 2 months month but unfortunately the billing team claims that the charges are valid.

Below are the Request IDs for your reference.

[protected] Reported on 21/04/2022
[protected] Reported on 13/05/2022
[protected] Reported on 24/05/2022

Request you to kindly help in resolving this issue at the earliest.