[Resolved]  Airtel — iPhone 5S Carrier Update is blocked by Airtel to promote 4G

Address:Bangalore, Karnataka

Hi, Even after apple releases the iOS 8.1 to select the carrier option between 2G, 3G & LTE, Airtel india is limiting only iPhone 5S customers to stick to only 3G & LTE, this is not at all fair as your 3G signal doesn't show all the signal bars even when outside, indoor is the worst case, even after continuous reporting no action has been taken neither reply from the concerned customer care, This happens only with Airtel & 5S rest all the service providers are not blocking any thing, i know you will not iprove your signal but dont block your customers from choosing what they want, this is my last hope of try.
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Lucky,

This is with reference to your post dated 07 November 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Lucky,

This is with reference to your post dated 07 November 2014

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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