Airtel — iphone 7 order not received

Address:	Bangalore, Karnataka, 560068
Website:	www.airtel.in/onlinestore

I have placed order for apple i phone 7 32gb on 30th of october 2017 and made payment of 7777. Till now i haven't received the device from airtel. Also, as the plan says i'm eligible for postpaid, placed a request from prepaid to postpaid which is [protected]. Regarding this i visited 3 airtel outlets but no was educated about this service. I have raised several requests and complaints to airtel but no one is responding.

If this is not gonna resolved by tomorrow will take this to legal authorities. This is not the service which i'm expecting.

My order id[protected]
Phone number used - [protected]
Place - bangalore

Regards,
Goutham penumallu