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[Resolved]  Airtel — Irrespective service and intolerable customer care at Ramamurthy nagar Bangalore

Address:Bangalore, Karnataka

Irrespective service and untolerable feedback from the person at airtel office. Went to convert to post paid to prepaid. Starting itself warning statements, bill payment only through cash. Stepped out for various reason like, id proof(xerox is more black, need cash no card accepted, need another photo. For one post paid to prepaid need to walk many times. I am going to convert all airtel to other service(number portability). Also I will take superior officer to that center to take necessary action on the particular center at (Opps to church) Rammamurthy nagar, Bangalore 560016
(Droy [protected])
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Comments

My name is Divyesh. Contact details [protected]( this number is prepaid for more than 5 year; hope I am valued customer). I have 4 Airtel prepaid connection for family and 2 post paid which I dont want to be post paid anymore.
Customer service: Sumshir (Airtel call center) was very rude, missed to record the conversation for complaints. Hope Airtel show room (Rammamurthy Nagar) has a video for complaints.
Reply
Dear Droy,

This is with reference to your post dated 19 June 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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