[Resolved]  Airtel — Irresponsible /cheating airtel

Address:

600083

Hi, I am writing to file a complain of the severest nature against Bharti airtel chennai covering jafferkhanpet area. We have been a longstanding customer of airtel, who was previously of the opinion that your corporation valued your customer and treated them with respect as human beings. We do not have Broadband connection since the last week of november in 2015 up until jan 1, 2016. So for a whole month of december, 2015 we did not have any internet and we still got billed for the entire month amount, and were asked to pay by jan 3-4, and the internet which came back like a week ago was cutoff even before we could have a conversation to settle this dispute - which to any sane person would sound unfair. Especially considering the fact that the AIRTEL chennai, was delaying our connection for about 4 weeks after the rains quoting some electricity issues. How hard is it for a multimillion dollar corporation to fix an electricity board in the server room? We had to call almost everyday which were addressed with false promises of " you will get internet today sir", on and on, and only after 39days later!! This was customer harassment at its best WHY do i have to pay for a month of NO internet service?! My phone number is :[protected] Name on account: Thulasingam J I hope you can do something about this pathetic nature of your employees and service! If not I am very sure I will be filing a case of complaint in the consumer court of chennai against this crook of a corporation! Thank you, Thulasingam J