[Resolved] Airtel — Irresponsible representative

Aarya_agr

from Chennai, Tamil Nadu

Address:

Vadodara, Gujarat, 391510

This is in reference to the phone number [protected] (Cocp, schneider vadodara). It has been 10 days since i have submitted my kyc documents to your representative. I had been told that the entire process of porting out takes about 48 hours! I contacted the customer care today only to know that the porting out process has not been initiated yet!
Now if i try to contact your representative, i am receiving a very unpleasant response. Kindly, look into the matter.
I have attached the contact details of the representative for reference.
Contact no. : [protected]
[protected]

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Dec 30, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 28 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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Comments

Yash Pal Singla Singla

from Mumbai, Maharashtra

I want to cancel my post paid connection, this because i have changed from mumbai to delhi. pls accept it and do it soon my post paid no is [protected]

thiru.301

from Chennai, Tamil Nadu

I have raise request about broadband speed on 04/11/2016. and i call again on 20/11/2016 they told me some kind server issue i ask why u not inform me about this issue & they are laughing at me on the phone, Name called Mr chinna i have voice record pls help me about this my lanline no [protected] my no [protected]