[Resolved] Airtel — Issue in post paid bill | |||
hi this s shalini Just 2 months back i took post paid connection into this nu [protected]... im not at all happy with the servie, 1st month i got a bill 2800 Rs and my call charge is 35rs and rest the of the amount they charged for message according to my plan 200 sms free but i haven't utilise the sms facility.. but customer care blaming i send 3500 sms i send to one number, but i havent send the sms but still i paid the bill, again this month i got a bill 3500Rs same reason my call charge is 42 and rest of the a, amount they charged for sms again this month i send 4800 sms to same number how it is possible, seriously im very pissed off there is no proper clarification regarding my bill they suspended my incoming & outgoing calls... please solve my issue. Was this information helpful? | |||
Jan 3, 2017 Complaint marked as Resolved Verified Support Feb 26, 2014 Airtel Customer Care's response Dear Ms. D'souza, This is with reference to your post dated 21 Feb. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com Look forward to hearing from you. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 21 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33