[Resolved]  Airtel — Issue my airtel no. [protected] to someone else

Address:843125

Dear sir,

My airtel sim had lifetime validity.in may it just stopped working and the mobile status shown sim card registration failed from last 15 days.
It is my permanent no. For the last 10 years and prepaid balance is rs. 34, 000/- approax. All my contacts are on it.
I continuously trying to airtel customer care, they were not proper respond and there receiver told me that my mobile number has been deleted from their list and they cannot activate the no. As it is not used for long. But this no. Has been allotted to someone else. How can you issue this phone no. To someone else i am a permanent user of yours.
What of the loss i had incurred as all my clients have that no?

Sir it is highly requested please allot my existing no. To me……

I will be highly obliged to you for this act of kindness and thanking you in anticipation…..

Thanking you.

Yours truly
R k pathak
Ph :- [protected]
Was this information helpful?
No (0)
Yes (0)
Jul 5, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Airtel Customer Care's response
Dear Mr. Pathak,

This is with reference to your post, dated 22 May 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
May 22, 2017
Updated by Alok271984
Dear Airtel Team,
What time taken for activate my sim. Already 18 days gone. Please activated my sim as soon as earliest.
Thank u.
Regards,
R K Pathak
[protected]
May 23, 2017
Updated by Alok271984
Hello Concern Team,
I am waiting for your response.
Verified Support
May 28, 2017
Airtel Customer Care's response
Dear Mr. Pathak

This is with reference to your post dated 19 May 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 04, 2017
Airtel Customer Care's response
Dear Mr. Pathak

This is with reference to your post dated 19 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information