[Resolved] Airtel — Issue of duplicate sim | |||
Dear sir/madam With reference to the above subject, I request the company to issue me a duplicate sim of my airtel up east prepaid number [protected] which I have lost two months back and even after continuously visiting and requesting to airtel relationship store for the sim I got vry unresponsible and shameful responses from the airtel representatives. They have made excuses like sim is not arrived yet, unavailability of the sim at the airtel ware house, etc. I am visiting airtel stores for my duplicate sim from one and a half month and now I got tired. The company must has to look and resolve the problems of its existing customers instead of running behind for the sake of making new customers. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 23 June 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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