Airtel — issue regarding [protected] number's rs.399 recharge validity.

Address:

Balasore, Odisha, 756039

Sir,
I am GOURANGA DUTTA having an Airtel connection [protected], I have recharged the amount of Rs.399 and got only 70days validity. I recharged through My Airtel app and I got conformatio about 84days validity by recharge of Rs.399. I recharged the same but got only 70days. I called to 198 customer support and failed to get any appropriate resolution regarding my 84days validity. I also got the SMS about same and for your kind conformatin find the same from the attachment. But your agents are not giving me any concrete information and resolution.
As per my view is concern the customer support agents are not so much efficient to serve the customers of Airtel. Airtel is one of the best network but having worthless customer support agents, you should be ashamed of it.

Lastly my concern is that you just look into my issue and provide me the rest 14 days of validity and call me back after the resolution.