[Resolved] Airtel — Issue regarding message

 
1 Review
 Chirag Naidu on Jan 11, 2017
Dear Mam/Sir,
I have been using airtel for the past 2 years and i am unable to send messages to any of my contacts.
Its causing a lot of inconvinience and I am unable to send my business texts to my colleagues.Initially I was bothered by this, but later as the time passed I encounterd with this problem
Please do look into this problem of the mobile no.08197165341.
Kindly do the needful and oblige.

Thank you.
Yours faithfully,
Chirag C.V
Complaint marked as Resolved Feb 15, 2017

Complaint Status


[Jan 11, 2017] Airtel customer support has been notified about the posted complaint.
Airtel Customer Care's response, Jan 12, 2017
Dear Customer,

This is with reference to your post dated 11 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtelpresence@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtelpresence@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Customer Care's response, Jan 15, 2017
Dear Customer,

This is with reference to your post dated 11 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtelpresence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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