[Resolved] Airtel — issue related to airtel secure | |||
Dear sir, I'm deeply regretted to say that now airtel has lost its credibility and has started to cheat its customers. The issue is related to airtel secure. As i accidentally damaged my handset and it was handled to airtel secure on[protected]Even though no pick and drop was provided i had to courier of my own). The claim has been approved & assessed as beyond economic repair (Ber) for net approved amount rs.9, 899/-. But according to market rate apple 5s costs rs 18000 and im already paying the premium according to rate 18000 as im attaching the claim certificate to this mail. I even discontinued the apple warranty plan as i though airtel provides door to door pick and drop service and reliable too but i feel that not true. Customer name: mirza waseem hussain. Mobile : [protected] Device claim – service request # 2092425 — Was this information helpful? | |||
Aug 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Mr. Hussain, This is with reference to your post, dated 22 July 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Mr. Hussain, This is with reference to your post, dated 22 July 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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