[Resolved] Airtel — Issue with billing - abnormal billing, not accepting the mistake | |||
I travelled usa on 10may midnight, actually 11th early morning. Two days before i called airtel to subscribe for international roaming and specifically to usa. They helped me to select a one month plan and said it gets activated once i land. Package amount was rs 3990. I returned back on 6th june (3 weeks only), airtel has send bill of rs 22000. This is unacceptable and they are telling, it not their guys mistake. Please see attached documents. Even after 17june, they have kept my roaming subscription active. This is nothing but cheating. Was this information helpful? | |||
Aug 8, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 June 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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