Airtel — issues with mobile network (data) | |||
I AM very much upset due to your Airtel service (121). This is my first time, I am not happy with your airtel services. Absolutely pathetic and frustrating experience with Airtel Customer care. Its almost 4 days (complained on 1/07/2018) my data stopped working (have 35GB balance). Have changed the sim to new sim and checked with other sim to find if there are issues with my handset, there is no issue at all. As per the updates from customer care issues raised with the network team and they are working on that. When I contacted 515, received a SMS stating there is no complaint registered for your Airtel. I have repeatedly called up Customer Care and they have always given me false hopes that it will be either fixed in half an hour or by evening or tomorrow etc. There has be no call-back from your organization giving me any sort of assurance or update on the status. This is indeed real pathetic and pain staking attitude shown by your organization towards your customers. Sudhish [protected] Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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