[Resolved] Airtel — Issuing the prepaid number to someone else | |||
I have been using the Airtel prepaid number [protected] for past 8 years. I have been out of country for a month now and I have been still using it for OTP transactions and other online transactions. So I believe the number should be still active. However when today my friend tried calling this number and it was picked by someone else. I was surprised and shocked as all my personal accounts like PAN, Bank etc are registered with this number. Now when I called Airtel they say this number was never used by you and someone else activated this number on feb 15th. How can this happen? Can Airtel help me with this? Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
This is with reference to your post dated 28 February 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 28 February 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 28 February 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd