Airtel — it's regarding claim of damaged device which was covered under handset protection scheme.

Address:

Faridabad, Haryana, 121003

I had protected my device through airtel handset protection scheme. My device got damged accidentally. I raised the claim and you have rejected the claim saying that the purchaser name and claimant name are not matching. Just you inform you that during registration of my device i uploaded the same documents but you didn't tell me that names are not matching so it's a not possible to protect the device with us. When it was damged, you are giving me this rubbish excuse. This is not acceptable to me. You have to process for repairing the device.