[Resolved] Airtel Karnataka — Broadband ([protected]) not working

revannas

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

Broadband ([protected]) has not been working properly (now dead) for more than a month now. In spite of innumerous complaints to airtel, escalating to their bangalore appellate, emailing to their south india appellate, this is not getting attended to, leave alone rectifying. Every time I call them I hear "it will be done in 24 hrs" story. I used talk abt this company as the best indian company. Now what a company it has become.

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Jan 2, 2017

Complaint marked as Resolved

Verified Support

Nov 05, 2013

Airtel Customer Care's response Namaste (revannas),

This is with reference to your post dated 30 October 2013. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Comments

revannas

from Chennai, Tamil Nadu

Another 24 hr deadline passed. Just spoke to another escalation manager. One more 24 hr deadline set.

revannas

from Chennai, Tamil Nadu

Airtel tells me on customer service and here, that the issue is resolved. I dont know which line are they talking about. My issue is still not resolved.. and just filed another complaint with their customer service. I have lost hopes of ever getting this resolved.

revannas

from Chennai, Tamil Nadu

Anyone to care for customer complaints in airtel, that too a platinum customer ?