[Resolved] Airtel — Kindly restore amount deducted on 16.11.16 | |||
Thank you for your good service till date. On 16.11.16 I had dialled several numbers which did not go through, hence the call rate deduction was not mentioned as the call showed call failed. The Balance when i checked on *123# showed only 1 Rupee bal. Please restore my call failed amount that you have charged, without showing the rate charge. Thank you, I trust Airtel to return the deducted amount. Thanks again. Was this information helpful? | |||
Dec 22, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 17, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 November 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 November 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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