[Resolved] Airtel — Landline disconnect | |||||
I have fixed line for past 13 years with airtel and now since i dont need anymore i called them to disconnect. but instead of disconnection they put my connection in hold as per thier advice. but after couple of days i requested them to totally disconnect as i dont use landline. they did not take my disconnection request even after calling more than 6 times. they refuse to give disconnection order no. till last month i have paid on time and i can pay upto today but i cannot continue to pay for this line since i dont use it. Was this information helpful? | |||||
Aug 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 07, 2016 Airtel Customer Care's response Dear Mr. Muthukumar, This is with reference to your post, dated 07 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 21, 2016 Airtel Customer Care's response Dear Mr. Muthukumar, This is with reference to your post, dated 07 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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